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Technology Operating Partner

Technology adds value to your business or drains it. Your leadership team should be able to show which.

We are a Technology Operating Partner for PE-backed and mid-market companies. We own the reporting on technology cost, risk, and direction to the CFO and board. We work alongside your CIO or IT director and the specialists who run day-to-day operations, and we add to what your team already does. The aim is to shorten the Proposal Treadmill™: the cycle in which each new requirement starts months of vendor evaluation and delays the work that matters.

100+organizations, across the founders' careers
One relationshipcost, risk, and direction
CFO and boardwhere Preside reports

How engagement unfolds

Initiative first. Program second. Portfolio scale when it fits.

We recommend starting with a fixed-price Initiative. A long commitment on day one is a poor fit for both sides. If the Initiative shows the fit is right, the Program continues the work at one of four levels. Sponsors with several portfolio companies can begin with a Portfolio Diagnostic.

The problem

Technology often runs without the accountability every other function has.

In many companies, technology is reported through uptime and ticket counts. Sales has a pipeline and Finance has a P&L. Technology often has no equivalent view of cost, risk, and return.

01

The board cannot see it

Technology is discussed at board meetings, but it is not governed the way finance and risk are. The board is responsible for oversight of risks it cannot see directly.

02

The CFO cannot measure it

The CFO approves a budget without a way to evaluate the return. Projects often arrive with a technical justification, not a financial one.

03

The team cannot act on it

The Proposal Treadmill™ can take months from problem to vendor, and the cycle repeats. By the time work starts, the problem may have grown.

What we do

One relationship. Cost, risk, and direction.

A Technology Operating Partner is different from a managed service provider, a fractional CIO, or a project consultant. It owns the reporting on technology cost, risk, and direction to the CFO and board, and works with your CIO or IT director.

The core relationship

Technology Operating Partner

An ongoing relationship with one partner that owns the reporting on technology cost, risk, and direction. Strategy, architecture, security, compliance, and change management are coordinated on one cadence, with one voice to the board, while your CIO, IT director, or managed service provider keeps running day-to-day operations. The financial discipline you apply to every other function in the business, applied to technology.

Executive and board-ready intelligence We report technology risk, spend, progress, and options in the terms executives and boards already use for every other function.
Commitments you can check A vendor answers for what its statement of work says. Preside commits in writing to named deliverables and milestones and reports progress against them to the CFO and board. Day-to-day operations and control changes stay with your team and its providers.
Accumulated experience Experience across 100+ organizations over the founders' careers (how we count). We start with informed hypotheses about your business, not blank slates, and bring what has worked on similar problems.
Read about the Technology Operating Partner →

What we address

The Proposal Treadmill™

When technology work exceeds what your team can do, the usual route is a new vendor search: solicit, evaluate, negotiate, onboard, ramp up. Each new vendor starts without your context, and the institutional memory stays with you. Preside aims to shorten the cycle with one relationship that already has the context, the team, and the cadence.

A shorter proposal cycle For work inside the relationship, there is no new request for proposals, shortlist, or round of vendor presentations. Where a specialist is needed, Preside sources, scopes, and manages them. The team that knows your business stays in the loop.
Less vendor ramp-up Every new firm begins at zero with your environment. Preside keeps the discovery work, the architecture context, and the map of who owns what, and briefs specialists from it.
Five costs of the treadmill Amnesia tax, revolving door, change management blindness, pattern blindness, and capacity drain. The Program page describes each one.
See the treadmill →

The outcome

Where the value shows up

Technology affects every organization in three ways: financial impact, risk, and speed of delivery. We size each from your own data and report progress to the board on the same cadence as every other function.

Financial impact The aim is predictable technology spend that is tied to results. We work to reduce waste.
Risk reduction We organize the evidence so regulators, auditors, and acquirers can review it.
Speed of delivery We work to reduce structural bottlenecks that slow delivery, such as technical debt, unclear ownership, and misaligned architecture. When a vendor misses a date, Preside tracks it to resolution.
How we report value →

How the Program runs

Three modes. One relationship. Fewer restarts.

A Technology Operating Partner uses all three modes and switches between them as the situation changes.

Mode 01

Prevent

The default state.

Built into your planning cadence, from quarterly to weekly depending on the level, with board reporting at the higher levels. Strategy, architecture, security posture, and vendor performance are reviewed on that cadence. This work aims to avoid the next vendor search.

Mode 02

Resolve Directly

When something arises, we respond.

Work inside Preside's scope needs no new contract, proposal cycle, or vendor search. We already have the context and the history, so the path from problem to resolution runs through one relationship. Which work Preside carries out directly depends on the Program level.

Mode 03

Manage specialists

When the stakes are highest.

Examples: a security incident, a failed audit, an M&A integration, a leadership change, or a compliance escalation. When specialist help is needed, Preside scopes the work, brings in the right specialists, manages them, and reports on the work to the CFO and board. One relationship, one cadence.

vs. the alternatives

Where each option fits.

These are different models for different needs. They are not mutually exclusive.

Full-time CIO or IT director Fractional CIO Managed service provider Project consultants Preside
What it is for Runs the function and owns the team day to day. Fills the leadership seat part time. Operations and support. A defined project with a start and an end. Owns the reporting on technology cost, risk, and direction to the CFO and board.
Relationship to your CIO or IT director Keeps authority and the team. Preside works alongside. The seat itself. Preside does not take it. Complementary. Preside coordinates cost, risk, and direction around it. One project at a time. Context can reset between engagements. Works with the CIO or IT director. Where there is none, Preside covers the leadership layer for cost, risk, and direction and manages specialists, but does not hold the CIO role or run operations.
Runs day-to-day IT operations Yes, through the team Depends on the engagement Yes Not usually No

Start here

Start with a Preside Initiative.

Two to six weeks, fixed by Initiative type. Fixed price. Defined output. An Initiative lets you see how we work and what we deliver before any longer commitment. Some Initiatives stand alone. Others lead to the Program.

2 to 6 weeksInitiative range
Fixed priceset on a 30-minute call
Defined outputnamed upfront, delivered at the end
10 Initiative typescovering common entry points

Start with the Program, or start with an Initiative.

Either way, the first step is a 30-minute call to decide whether a Technology Operating Partner fits your business.